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Expected to Work/Barriers to Full Employment Policy & Procedures |
Published Date: April 19, 2012
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19 Administrative Procedures |
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LISA Codes
Human Services Office Codes
A three-digit code identifying the LISA office code under which benefits are administered. The first digit identifies the Region. More than one Service Centre may use a single LISA Office Code.
| Current LISA Office Codes | Service Centre Site |
| Region 1 – Northwest | |
| 117 Grande Prairie | Grande Prairie |
| 120 High Prairie | High Prairie Slave Lake |
| 125 Peace River | Peace River High Level |
| 157 Hinton | Hinton Edson |
| Regional 2 – Northeast Region | |
| 202 Barrhead | Barrhead Athabasca Westlock Whitecourt |
| 215 Fort McMurray | Fort McMurray |
| 232 Vegreville |
Vegreville |
| Region 3 – Edmonton Region | |
| 310 Edmonton North |
Edmonton North |
| 312 Edmonton West | Edmonton West Meadowlark |
| 343 Edmonton City Centre | Edmonton City Centre |
| 353 ISCC – After Hrs Crisis Centre | Income Support Call Centre Centrally Delivered Services |
| 362 – Edmonton South CASC |
Edmonton South |
| Region 4 – Central | |
| 426 Red Deer |
Red Deer Camrose |
| Region 5 – Calgary | |
| 539 Radisson Centre | Radisson Centre |
| 541 One Executive Place | One Executive Place |
| 547 Bow Corridor | Bow Corridor |
| 568 Calgary South Central Area | South Central 10th & 10th Fisher Park |
| Region 6 – South | |
| 603 Crowsnest Pass | Crowsnest Pass Claresholm |
| 605 Brooks | Brooks |
| 622 Lethbridge | Lethbridge Taber |
| 623 Medicine Hat | Medicine Hat |
AISH LISA Office Codes
| Current LISA Office Code | LISA Code Name |
| 151 North AISH Region | North AISH Region |
| 351 AISH Edmonton Region | AISH Edmonton Region |
| 446 Central AISH Region | Central AISH Region |
| 545 AISH & Assured Support – TGS Place | AISH – TGS Place |
| 644 South AISH Region | South AISH Region |
Previous LISA Office Codes Used for CCD Reference Only
| Former LISA Office Code | Service Centre Site |
| 102 | Barrhead |
| 116, 316 | Grande Cache |
| 119 | High Level |
| 128 | Slave Lake |
| 136, 236 | Whitecourt |
| 201 | Athabasca |
| 204 | Bonnyville |
| 221 | Lac La Biche |
| 229 | Smoky Lake |
| 231 | St. Paul |
| 233 | Vermilion |
| 248 | Lloydminster |
| 260 | Westlock |
| 264 | Cold Lake |
| 311 | Edmonton Argyll |
| 313 | Edmonton Westmount |
| 314, 158 | Edson |
| 338 | Sherwood Park |
| 340 | Edmonton North |
| 342 | Edmonton Capilano |
| 344 | Parkland |
| 346 | Edmonton Crisis Unit |
| 351 | AISH Edmonton Region |
| 354 | Edmonton Court Services |
| 356 | Leduc |
| 357 | Hinton |
| 362 | Edmonton Emergency Social Services (used EDM South LISA Code) |
| 370 | Drayton Valley |
| 380 | Edmonton Single Men’s Hostel |
| 382 | Gunn Welfare Centre |
| 384 | Hilltop House |
| 408 | Camrose |
| 409 |
Drumheller |
| 418 | Hanna |
| 424 | Olds |
| 427 | Rocky Mountain House |
| 430 | Stettler |
| 433 | Vermilion |
| 434 | Wainwright |
| 435 | Wetaskiwin |
| 448 | Lloydminster Vermilion Wainwright |
| 483 | Youngstown Home |
| 506 | Simons Valley |
| 507 | Fisher Park |
| 537 | Alberta Place |
| 549 | Calgary Ranchlands |
| 553 | Plaza 14 |
| 581 | Calgary Single Men’s Hostel |
| 658 | Taber |
| 661 | Claresholm |
Personal Identification (PID)
A ten digit code assigned by the CCD system for each registered adult
Postal Code
A six character code (letter, number, letter, space, number, letter, & number) from the mailing address
Living Arrangement
A one digit code indicating the client’s living arrangement
| 0 | AISH (clients 91-93) |
| 1 | Private Housing |
| 2 | Living with Family |
| 4 | Approved Homes/Group Homes |
| 5 | Designated Facility |
| 6 | Social Housing |
| 7 | No Shelter |
Household Unit Type (HT)
A two digit code LISA automatically inputs as specified in policy. IS benefits and asset limits are determined by the HT.
Household Unit Type Matrix (view chart)
Marital Status
A one-digit code indicating the client’s current marital status
| 1 | Married |
| 2 | Cohabiting Partner |
| 3 | Widow/Widower |
| 4 | Single |
| 5 | Separated from Cohabiting Partner |
| 6 | Separated from Spouse |
| 7 | Divorced |
| 9 | AISH – Spouse/Partner has separate AISH/IS file |
Designated Facility
A five digit code identifying the type of accommodation
| 00001 | Private Housing (IS only) |
| 00002 | Room & Board, Relatives (AISH client sub type 91 only) |
| 00003 | Room & Board, Non-Relative includes Approved Homes (AISH client sub type 91 only) |
| 00004 | Own Home (AISH client sub type 91 only) |
| 00005 | Rent, except for Mobile Homes (AISH client sub type 91 only) |
| 00006 | Mobile Home own or rent, on Lot Rental (AISH client sub type 91 only) |
| 11111 | Nursing Homes, Senior Citizens Homes (IS and AISH client sub type 92) including: |
| |
| 11112 | Designated Assisted Living Facilities (DAL) – non-lodge (AISH client sub type 92 only) |
| 11113 | Designated Assisted Living Facilities (DAL) – Lodge (AISH client sub type 92 only) |
| 22222 | Auxiliary Hospitals, Acute/Extended Care Facilities (IS and AISH client category 92) |
| 33333 | Gunn Centre or Non Government Owned and Operated Group Homes (IS and AISH client category 91) |
| 44444 | Government Owned and Operated Group Homes (AISH client category 93 only) – only Residential and Support Services (R&SS) in Edmonton and Graduated Supports (formerly known as Scenic Bow Residences) in Calgary |
Client Type
A two digit code identifying the client sub type of the head of household and partner
Expected To Work (ETW) (Client Sub Type 10s)
| 11 | Self-employed |
| 12 | Employed full-time |
| 13 | Employed part-time |
| 14 | Available for work/training |
| 15 | Attending a program |
| 17 | Temporarily unable to work/train – health problems |
| 18 | Temporarily unable to work/train – family care |
Barriers to Full Employment(BFE) (Client Sub Type 40s)
| 42 | Medical or multiple barriers |
| 43 | Severe handicap |
| 44 | Self-employed |
| 45 | Employed full-time |
| 46 | Employed part-time |
| 47 | Attending a program |
Alberta Adult Health Benefits (AAHB) (Client Sub Type 70s)
| 72 | AISH Leaver Due to Excess Employment Income |
| 73 | AISH Leaver Due to Excess CPP-D Income |
| 74 | ETW Leaver Due to Excess Employment Income |
| 75 | NETW Leaver Due to Excess Employment Income (Except HT 43) |
| 77 | NETW Severe Handicap Leaver Due to Excess Employment or CPP-D Income (HT 43 Only) |
| 78 | Health Benefits Card Only - Pregnancy |
| 79 | Health Benefits Card Only - High Drug Needs |
One-Time Issue (Client Sub Type 80s)
| 81 | Transient |
| 82 | Resident |
AISH (Client Sub Type 90s)
| 91 | Straight AISH |
| 92 | Modified AISH |
| 93 | AISH client living in Government Group Home |
Medical Coverage
Each person in the family is coded individually for Health Benefits Card coverage (e.g., persons with Treaty First Nations Status are not included on the card)
| Y | Yes, this person is included on the Health Benefits Card (HBC) |
| N | No, this person is not included on the Health Benefits Card (HBC) |
Direct Deposit
A code indicating whether a client has been exempt from direct deposit
| Y | Yes, client is exempt from direct deposit |
| N | No, client is not exempt from direct deposit, client’s bank information must be entered |
Alberta Health Care Insurance Plan (AHCIP) Status
A one digit code indicating AHCIP coverage
| 1 | Covered by Department |
| 2 | Not Covered by Department |
Med Code – Health Benefits Card (HBC)
A one-digit code indicating the Health Benefits Card coverage issued to the household unit members on a client file
| 1 | Health benefits/supplementary dental benefits (receives co-payment AISH only) |
| 3 | Health benefits/supplementary dental benefits/restricted drugs (receives co-payment AISH only) |
| 6 | Health benefits/standard dental benefits |
| 7 | No coverage for anyone on the file |
| 9 | Health benefits/standard dental benefits/restricted drugs |
Client Ordinarily On Reserve
A one-letter code identifying the residence, and therefore the financial responsibility, of Status First Nations people as per the “Arrangement for the Funding and Administration of Social Services”
| Y | yes – means the client was living either |
- On an First Nations reserve
- In the community of Cadotte Lake, Fort Chipewyan, Fort McKay, Garden River or Little Buffalo
- Away from the reserve/community for one of the following reasons:
- To obtain care in a care facility
- To access a social service not available on the reserve
- To access full-time post-secondary education or training program and is receiving funding for their studies and maintains a home on a reserve/community
| N | no – means the client is not ordinarily living on the reserve |
Assets Revealed
A mandatory field for AISH clients, a one letter code indicating the client reported their assets. All AISH must be Y - yes, the client revealed their assets.
AISH Medical Code
A six digit code, in sets of two, identifying up to the first three of a client’s medical condition(s) in order of importance (shown in Section B of the SCS 2066 AISH Medical Examination form). If fewer than three conditions are identified on the Medical form, zeroes are added after the first or second code. If more than three conditions are identified, only the three most important are coded.
AISH medical code 606060 is used for Client sub-type 43 Severe Handicap to indicate that the medical eligibility has been entered by an IS worker, not an AISH administrator. Clients with this medical code are not eligible to transfer to the AISH program.
Indian Registration Number
A registration number (maximum of 10 digits) assigned by the Federal Government to all Status First Nations people
| First Nation (Band) Number | the first 3 digits (see below) |
| Band Registration Number | the next 5 digits (if it is less than 5 digits, zeroes are added to the left of the number) |
| Family Composition Number | the last 2 digits |
|
Band |
Band Name |
Band Number |
Band Name |
| 128 (462) |
Whitefish Lake First Nation (Goodfish) |
||
| 430 |
Siksika Nation |
433 | Stoney (Chiniki) |
| 431 | O’Chiese | 434 | Sunchild First Nation |
| 432 | Tsuu T’ina Nation | 435 | Blood |
| 436 | Piikani First Nation | 456 | Sucker Creek |
| 437 | Alexis | 457 | Swan River First Nation |
| 438 | Alexander | 458 | Bigstone Cree Nation |
| 439 | Louis Bull | 459 | Whitefish Lake First Nation (Atikameg) |
| 440 | Enoch Cree Nation #440 | 460 | Beaver Lake |
| 441 | Paul | 461 | Mikisew Cree First Nation |
| 442 | Montana | 462 | Saddle Lake |
| 443 | Ermineskin Tribe | 463 | Athabasca Chipewyan First Nation |
| 444 | Samson | 464 | Cold Lake First Nations |
| 445 | Beaver First Nation | 465 | Frog Lake |
| 446 | Tallcree | 466 | Kehewin Cree Nation |
| 447 | Little Red River Cree Nation | 467 | Fort McKay First Nation |
| 448 | Dene Tha’ | 468 | Fort McMurray #468 First Nation |
| 449 | Horse Lake First Nation | 469 | Heart Lake |
| 450 | Driftpile First Nation | 470 | Chipewyan Prairie First Nation |
| 451 | Duncan’s First Nation | 473 | Stoney (Bearspaw) |
| 452 | Kapawe’no First Nation | 474 | Woodland Cree First Nation |
| 453 | Lubicon Lake | 475 | Stoney (Wesley) |
| 454 | Sawridge | 476 | Loon River Cree |
| 455 | Sturgeon Lake Cree Nation | 477 | Smith's Landing First Nation |
Education
A two-digit code indicating the highest level of the client’s education
| 01 | Grade 1 | 11 | Grade 11 |
| 02 | Grade 2 | 12 | Grade 12 |
| 03 | Grade 3 | 13 | Special Education |
| 04 | Grade 4 | 14 | Partial apprenticeship |
| 05 | Grade 5 | 15 | Journeyman certificate |
| 06 | Grade 6 | 16 | Partial technical/college |
| 07 | Grade 7 | 17 | Technical Certificate/College Diploma |
| 08 | Grade 8 | 18 | Partial University |
| 09 | Grade 9 | 19 | University/Professional graduate |
| 10 | Grade 10 |
Occupation
A two-digit number identifying the client’s occupation
| NA | Not Applicable |
| 00 | Senior Management Occupation |
| 01 | Middle Management & Other Management |
| 11 | Professional Occupation in Business & Finance |
| 12 | Skilled Administrative & Business Occupation |
| 14 | Clerical Occupation |
| 21 | Professional Occupation in Natural & Applied Sciences |
| 22 | Technical Occupation in Natural & Applied Sciences |
| 31 | Professional Occupation in Health |
| 32 | Technical and Skilled Occupation in Health |
| 34 | Assisting Occupations in Support of Health Services |
| 41 | Professional Occupation in Social Science, Education, Government Services & Religion |
| 42 | Paraprofessional Occupation in Law, Social Services, Education & Religion |
| 51 | Professional Occupational in Art & Culture |
| 52 | Technical & Skilled Occupation in Art, Culture, Recreation & Sports |
| 62 | Skilled Sales & Service Occupation |
| 64 | Intermediate Sales & Service Occupation |
| 66 | Elemental Sales and Service Occupation |
| 72 | Trades |
| 73 | Skilled Transportation & Equipment Occupation |
| 74 | Intermediate Occupation in Transport, Equip. Operat., Installation & Maintenance |
| 76 | Trade Helpers, Construction Labourer & Related Occupation |
| 82 | Skilled Occupation in Primary Industry |
| 84 | Intermediate Occupation in Primary Industry |
| 86 | Labourers in Primary Industry |
| 92 | Manufacturing, Processing & Utilities Supervisor & Skilled Operators |
| 94 | Manufacturing, Processing Machine Operators & Assemblers |
| 96 | Labourers in Processing, Manufacturing & Utilities |
Child Support Services Closure Reason
| 1 | Dependant deleted (system entered) |
| 2 | Respondent added |
| 3 | IS/AISH/AAHB file closed (system entered) |
| 4 | Other – See LISA Comments |
Budget Status
A one digit code indicating whether the client receives the maximum core essential for the household unit
| 0 | Not Applicable (Client type 90s and 70s) |
| 1 | Maximum Core Essential |
| 2 | Other than Maximum Core Essential |
Need Codes (Long Description)
A four-digit code identifying the type of needs (benefits) a client is eligible to receive
Continuous Core Benefits
| 1105 | Accommodation Charge (Nursing Home/Auxiliary Hospital) |
| 1109 | Additional Shelter |
| 1111 | Government Funded Group Home |
| 1112 | Mental Health Approved Home |
| 1115 | Social Housing Rent |
| 1125 | Shelter (conversion) |
| 1130 | Core Shelter |
| 1134 | Shelter Living with Family |
| 1135 | Shelter For Expected or Returning Children |
| 1201 | Utilities Social Housing Only |
| 1405 | Comforts/Residence Core Essential |
| 1407 | Personal Benefit – Family Violence Shelter |
| 1420 | High School Incentive |
| 1422 | Personal Needs Supplement |
| 1427 | NCBS Replacement Benefit |
| 1430 | Core Essential |
Continuous –– AISH Only
| 1426 | Co-Pay Allowance |
| 1501 | Handicap Benefit |
| 1601 | AISH Maximum |
Continuous Supplementary Benefits
| 1701 | Special Diet |
| 1702 | Babysitting with Family |
| 1703 | Babysitting |
| 1705 | Medical/Extraordinary Transportation |
| 1708 | Day Care Parent Portion |
| 1713 | Prescription Drugs |
| 1721 | Other Continuous Medical Needs |
| 1723 | Transportation – Day or Employment Program |
| 1724 | Isolated Community Allowance |
| 1729 | Adult Health Benefit |
| 1730 | Recurring Need |
| 1731 | Earnings Replacement |
| 1732 | Telephone and Transport. – Leaving Abusive Sit. |
| 1737 | Disability Related Travel |
| 1798 | Other Continuous Need – Director Approval |
| 1799 | Other Continuous Appeal Panel Decision |
Non-Continuous Supplementary Benefits
| 1801 | Damage Deposit |
| 1802 | Children’s School Expenses |
| 1804 | Moving for Employment |
| 1807 | Utility Arrears |
| 1817 | Utility Connection |
| 1818 | Income Not Received |
| 1819 | Natal Allowance |
| 1820 | Utility Deposit |
| 1827 | Employment Training and Transition Supports HH |
| 1828 | Non Emergency Travel |
| 1829 | Utility Reconnection |
| 1830 | Residential Addictions Treatment |
| 1831 | Day Care Deposit |
| 1833 | Relocation Allowance |
| 1835 | Community Living Start Up |
| 1836 | NCBS Temporary Replacement Benefit |
| 1839 | Core Essential For Transient/One Time Issue |
| 1840 | Emergency Childcare |
| 1841 | Emergency Food |
| 1842 | Emergency Clothing |
| 1843 | Emergency Shelter |
| 1844 | Emergency Transportation |
| 1845 | Emergency Repairs to Household Appliance |
| 1846 | Emergency Home Repairs |
| 1847 | Other Emergency Issue |
| 1848 | Emergency Shelter-Abuse Situation |
| 1849 | Escaping Family Violence Benefit |
| 1850 | Emergency Food For Travel |
| 1851 | Emergency Damage Deposit |
| 1852 | Emergency Eviction |
| 1857 | Employment Training and Transition Supports – SP |
| 1858 | ACES/Alberta Centennial Education Savings (ACES) Plan |
| 1863 | Non-Emergency Accommodations |
| 1864 | Non-Emergency Food |
| 1865 | Moving to Escape Family Violence |
| 1866 | Other Non-Continuous Needs |
| 1867 | Day Care Registration |
| 1868 | Core Shelter/One Time Issue |
| 1887 | Underpayment |
| 1888 | Credit Balance Refund for Applicant |
| 1889 | Credit Balance Refund for Spouse/Partner |
| 1890 | Miscellaneous Needs Code Default |
| 1898 | Other Non-Continuous Needs – Director Approval |
| 1899 | Other Non-Continuous Need Approved by Appeal Panel |
Non-Continuous Health Benefit
| 1901 | Prescription Drugs |
| 1904 | Eye Examination |
| 1905 | Dental Fees/Supplies |
| 1906 | Denturist |
| 1907 | Optical Services |
| 1909 | Income Support Medical |
| 1910 | Ambulance Services |
| 1911 | AISH Medical |
| 1912 | Medical/Surgical Supplies |
| 1913 | Hearing Aid |
| 1915 | Diabetic Supplies |
| 1950 | Optometric |
Continuous Income Exemption Need
| 2101 | AISH Income Exemption |
| 2102 | COLA Protection (AISH) |
| 2103 | Income Support Income Exemption |
| 2104 | Children's Income Exemption |
| 2105 | Employment Exemption |
| 2106 | Income Exemption – Hardship |
Income
A four-digit code identifying the type of income deducted from a client’s benefits
| 3101 | Employment Insurance |
| 3201 | War Veterans Payment |
| 3301 | Workers’ Compensation |
| 3401 | CPP/QPP Retirement Pension |
| 3402 | CPP – Disability Pension |
| 3403 | CPP – Survivor/Allowance |
| 3405 | CPP – Orphan/Disabled Child |
| 3501 | OAS/GIS Head of Household |
| 3601 | OAS/GIS Spouse |
| 3701 | Alberta Seniors Benefit |
| 4001 | Child/Adult Support |
| 4101 | Employment Earning Head of Household |
| 4102 | Employment Earnings for Partner |
| 4103 | Employment Earning Child(ren) |
| 4104 | Self Employment Home Based Business Head of Household |
| 4105 | Self Employment Home Based Business Partner |
| 4204 | OAS Survivor Allowance – HH under 65 |
| 4205 | OAS Survivor Allowance – SP under 65 |
| 4298 | Training Allowance/Shelter Workshop |
| 4299 | Other Pensions |
| 4301 | Room and Board |
| 4302 | AISH (cheque already issued) |
| 4303 | Self Employment |
| 4304 | Treaty Payment |
| 4305 | Rental Income |
| 4308 | Interest/Investment/Dividend |
| 4310 | Winnings from Games of Chance |
| 4311 | Farm/Business/Rental Property |
| 4312 | Scholarship/Bursaries/Grant |
| 4313 | Retirement/Pension, RIF |
| 4316 | Personal Injury/Award Settlement |
| 4317 | Land Lease/Oil Exploration |
| 4318 | Private Disability/Terminal Illness Insurance |
| 4320 | Mineral/Oil Royalties, Land Claim |
| 4321 | AISH Per Diem Rate |
| 4322 | Excess Cash Assets |
| 4323 | Cash Gifts |
| 4399 | Other Income |
| 4401 | Alberta Widows’ Pension |
| 8801 | Recovery Deduction for Head of Household |
| 8901 | Recovery Deduction for Partner |
Recovery (R) Flag
A one digit code identifying the recovery status of a client’s file
| Blank | Client has never had a debt |
| 0 | Entered by the system if either HH or Partner has a recoverable balance that has been paid back |
| 1 | The defaulted monthly deduction is being taken off a client’s benefits as specified in policy |
| 2 | The recovery deduction has been varied (increased or decreased) from the defaulted recovery amount |
| 3 | Only used if recovery action is suspended due to Ministerial direction |
Payment Type
A two-letter code identifying the type of payment created
| DC | Disaster services cheque |
| DV | Disaster services voucher |
| HD | Handwritten district office cheque |
| MC | Main payment issued at cut-off |
| MD | Main payment issued after cut-off |
| SU | Supplemental payment |
| VC | Contract voucher or voucher issued without a dollar amount |
| VE | Emergency voucher to active client in another office |
| VH | Handwritten voucher |
| VR | Regular system – generated voucher |
| * MD or SU can be issued as pick-up cheque | |
Stop Reason
A one-letter code identifying the reason the stop payment was placed on a cheque
| D | Destroyed |
| L | Lost, not endorsed |
| M | Misplaced (by office staff) |
| S | Stolen, not endorsed |
| X | Not Received by payee |
| Y | Lost, endorsed by payee |
| Z | Stolen, endorsed by payee |
Cancel Status
A two digit code identifying why the EMP 0018 Purchase Authorization and Invoice (Voucher) is being cancelled
| LS | Voucher has been lost or stolen after issued (staff do not have the voucher) |
| CN | Voucher has been returned by the client or vendor (staff have the voucher) |
Closure Reason
A two digit code indicating how the client’s file closed
| 16 | System closure – entered by system for all system closures |
| 17 | File merged on CCD – closure of a duplicate file which was registered on CCD and opened on LISA; used only when instructed by Headquarters |
| 18 | Manual closure by worker – worker has closed the file manually because a system closure could not occur |
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