Library Coaching Videos

35 min. 1998 1/2" VHS

This video shows how to coach successfully from seven extraordinary individuals who understand the coaching process: Jack Nichlaus, chairman of Golden Bear Gold; Mercedes Ellington, artistic director of Dance Ellington; Lenny Wilkens, coach of the Atlanta Hawks; Kim Flick, director of education for the Nicklaus/Flick Gold School; Herb Kellenher, CEO of Southwest Airlines; Keith Laockhart, conductor of the Boston Props Orchestra; and Sarah Nash, managing director of J.P. Morgan. All the experts agree that there are certain fundamentals and practices that, when applied consistently, result in sustained performance improvement.

16 min. 1995 1/2" VHS

This program is grounded in change and how it is impacting the organization. The subject is employment relationships, and particularly how these relationships begin. The specific topics covered include: reviewing the ways in which change has impacted the hiring process; considering the interview process; soliciting information from the candidate in order to get the right person for the job; presenting what a candidate needs to know about the work for which (s)he is interviewing; providing an overview of leadership's role in beginning employment relationships.

16 min. 1/2" VHS

The video provides insights into how 360 degree coaching will help managers to get the best performance from employees. It focuses on how to convey expectations to employees and emphasizes that coaching is not about skill building but rather communication and feedback.

27 min. 1995 1/2" VHS

The goal of every manager or group leader is to bring members of their team to the point where they can handle all the responsibilities of the job. This involves a management style that emphasizes facilitation, whereby employees draw from their own knowledge, experience, and reasoning to reach decisions. In this video, three vignettes show viewers good examples of facilitation and the skills needed to be a good facilitator.

15 min. 1995 1/2" VHS

When you started your first job did you ever anticipate that it wasn't going to last forever? We are living in a time of discontinuity. Technological advancement, simplified communicational delivery systems, and global interdependency and networking are changing what we do and how we do it. This program deals with the following concepts: changing work situations are being driven by new technologies and a revolution in the delivery of information; ending work situations in organizations is occurring more frequently now then ever before in history; determining goals in terminating our work relationships; helping leaders learn how to end work relationships for the benefit of all parties involved in the termination; exploring alternatives to termination; practicing skills that help leaders responsibly end work relationships.

14 min. 2001 1/2" VHS

Whether you are in customer service, work in a team, or manage people, counselling skills are increasingly recognized as vital for interpersonal effectiveness. Sales people often have to do counselling with upset clients. It can also be an important part of career transition. This video will review the three main skills of counselling that can apply in situations such as dealing with an upset client, personality clashes with the team, or career counselling as an individual. It will also teach you at which point you should stop and refer the individual to someone more experienced.

30 min. 1998 1/2" VHS

This video provides a practical step-by-step process for improving interpersonal skills. Learn from executive coach, Dr. Joe Schwab, how to apply the principles of coaching to a self-directed improvement process. Follow recognizable workplace characters as they express common concerns and overcome realistic obstacles to change.

15 min. 1995 1/2" VHS

This program looks at the leader as a coach and presents ideas in two major categories: the role of the coach in the organization, and the skills that a leader needs to have in order to be an effective coach. The specific concepts for this program are the following: discerning the role of the coach in an organization; searching out new meanings for the role of a coach; considering the skills needed in the coaching process; relating coaching to leadership; and considering who should coach within the organization, and how they should coach.

19 min. 1/2" VHS

Trust and leadership go hand-in-hand. This video shows the three essential behaviors that will help develop and rebuild this precious commodity throughout your organization.

25 min. 1996 1/2" VHS

This program demonstrates to managers and supervisors the extent of their responsibility for developing their people. The video shows how to carry out an effective interview which will help the learner think about their overall objectives and what skills, attitude and knowledge they need to achieve those objectives. Learn step-by- step all the elements of a successful interview.

37 min. 1997 1/2" VHS

This video is a continuation of the "Learning Needs Interview" and captures the awkwardness and difficulties managers often encounter when discussing development plans with an employee. This unique program shows how to put together a realistic and achievable plan, using an understanding of the learner's preferred learning style to ensure that the most appropriate learning experiences are selected. A clear and straight forward framework of steps gives the manager a reliable process to follow.

25 min. 1998 1/2" VHS

This program will help to motivate and encourage people to take responsibility for their own development. It also assures managers that it is not their sole responsibility to review progress. The video shows how to develop the communication skills required to do this.

23 min. 1999 1/2" VHS

Based on the book by Chip R. Bell. At the core of this program is the transformation of the age-old concept of mentor as expert to a newer model of mentor as partner. Mentors are most effective when the mentor-protégé relationship is one of reciprocal learning - two people growing together. As a mentor, being real is more important than being right, acceptance more treasured than authority. The most effective vehicle for transferring knowledge and skill is openness, authenticity, and vulnerability.