Library Leadership Videos

1/2" VHS

Learn the teamwork and leadership strategies that brought the crew of Apollo 13 down to earth safely against incredible odds B strategies that you need to run your organization every day.

16 min. 1995 1/2" VHS

This program is grounded in change and how it is impacting the organization. The subject is employment relationships, and particularly how these relationships begin. The specific topics covered include: reviewing the ways in which change has impacted the hiring process; considering the interview process; soliciting information from the candidate in order to get the right person for the job; presenting what a candidate needs to know about the work for which (s)he is interviewing; providing an overview of leadership's role in beginning employment relationships.

Volume I

75 min. 1988 1/2" VHS

This program includes highlights from most in-demand CareerTrack's topics including: assertiveness training, stress management, how to get results with people, power communication skills, presentations that win approval and business writing skills.

Volume II

75 min. 1989 1/2" VHS

Presents highlights from CareerTrack's seminars including: business writing, how to delegate work and ensure it's done right, getting things done and team building.

Volume III

80 min. 1991 1/2" VHS

This volume contains highlights from the following seminars: confident public speaking, how to give exceptional customer services, professional telephone skills and how to listen powerfully.

33 min. 1997 1/2" VHS

This program is part of the Paradigm Mastery Series featuring Joel Barker. Leading can be a tough job at the best of times, but it can be especially challenging in times of change or crisis. During this program we'll discover some insights into how we can become more effective leaders by anticipating fundamental changes in our business.

16 min. 1/2" VHS

The video provides insights into how 360 degree coaching will help managers to get the best performance from employees. It focuses on how to convey expectations to employees and emphasizes that coaching is not about skill building but rather communication and feedback.

27 min. 1995 1/2" VHS

The goal of every manager or group leader is to bring members of their team to the point where they can handle all the responsibilities of the job. This involves a management style that emphasizes facilitation, whereby employees draw from their own knowledge, experience, and reasoning to reach decisions. In this video, three vignettes show viewers good examples of facilitation and the skills needed to be a good facilitator.

15 min. 2001 1/2" VHS

This program discusses the five common mistakes that new and even experienced facilitators make, as well as tips for new facilitators. Also discussed is how to ensure productive contributions, how to manage the group dynamics, and how to achieve the planned outcomes.

24 min. 1/2" VHS

This program will teach you how to block, delegate and prioritize interruptions so that everything gets handled and you can concentrate on important projects. You'll learn tactful ways to keep your staff from stealing your time ... screen phone calls without offending people ... and demand the quiet time you need.

12 min. 1/2" VHS

Managing costs is a vital part of any organization's strategies and healthy companies do it on a n ongoing basis. This video describes how managers and executives can introduce and maintain cost reduction as an organizational process. You will discover how employees can become involved so that it is seen in a positive way. Cutting costs is about understanding your company's structure and using the dollars where they are most needed.

17 min. 1/2" VHS

A vision is a dream that is so powerful that it has to be turned into reality. Creating and articulating a vision can often create tension between the current and the desired states. This video will look at the role of leaders to create and communicate a vision to give their people a shared sense of purpose. It will also differentiate between visions, missions, and goals, and will explain why the vision has to change and adapt as circumstances change. You will also learn that the best visions transcend personalities, egos, and organizations.

14 min. 1/2" VHS

Diversity is something that you don't have to go out and get B you already have it at work. But to be effective, it has to be managed. This program shows which diversity programs work and which ones don't. It shows how to link diversity with the core business strategy and how to measure bottom line results. Resistance is usually due to a lack of understanding. Too many people think that it is a race and gender related, but diversity is process B not a program. By bringing it home to yourself first, you will then be able to bring it to the workplace and value it.

20 min. 2000 1/2" VHS

This program is about the principles and practices that support basic human need to be appreciated for what we do and who we are. Encouragement is absolutely essential to sustaining people's commitment to organizations and outcomes. It's about the hard work it takes to get extraordinary things done in organizations and about how to enhance your ability and comfort with recognizing and celebrating the achievements of others.

15 min. 1995 1/2" VHS

When you started your first job did you ever anticipate that it wasn't going to last forever? We are living in a time of discontinuity. Technological advancement, simplified communicational delivery systems, and global interdependency and networking are changing what we do and how we do it. This program deals with the following concepts: changing work situations are being driven by new technologies and a revolution in the delivery of information; ending work situations in organizations is occurring more frequently now then ever before in history; determining goals in terminating our work relationships; helping leaders learn how to end work relationships for the benefit of all parties involved in the termination; exploring alternatives to termination; practicing skills that help leaders responsibly end work relationships.

12 min. 2001 1/2" VHS

Organizations are taking a stronger focus on evaluating, with increased emphasis on accountability, competitiveness and a focus on the bottom line. This means that evaluation expertise is crucial for business success. The skills and techniques covered in this video can be used to evaluate anything - a program or project, a team, or an individual's output. By building evaluation into your project up front, you will be less likely to have any unexpected surprises.

13 min. 1/2" VHS

This video provides the viewer with information on how to develop facilitation skills and use them to solve a variety of problems. Organizations are stressing the value to teams, and there is an emphasis on facilitation skills as a vital managerial competency.

1/2" VHS

Feedback for Performance is a series of two videos focused on the importance of effective feedback skills for managers and supervisors. The effectiveness of this skill will impact the manager's own performance as well as that of his/her team.

80 min. 2006 DVD

Conversations don't just impact your culture. They ARE your culture... Now, with FISH! Culture you too can experience a deeper exploration of how the four simple practices - Be There, Play, Make Their Day, Choose Your Attitude - can make a big difference in your company and ultimately help shape positive organizational change across the globe.

The power behind FISH! Culture is it's step-by-step process that will engage your employees in a 10-unit learning program. Focused on Conversation-Action-Reflection, you are able to journey forward with your organization one conversation at a time.

Come and experience for yourself the many benefits this program has to offer.

• Reduce employee turnover and improve morale
• Build relationships that encourage creativity, trust and respect
• Encourage commitment, accountability, and action with your team
• Create a culture that fosters success

13 min. 1/2" VHS

Looking to the future is crucial skill. Too many people have trouble predicting the future because they are governed by the past. This video examines how businesses can anticipate events and plan for the future. Managers should earn to keep their eyes and ears open, communicate, challenge ideas, and ask questions. People will have the power to influence the future, but we will have to learn to make the right choices.

22 min. 1/2" VHS

This video provides specific behavioral techniques for dealing with the 4 most common difficult situations encountered when giving feedback. Learn practical techniques to use when the person to whom you are giving feedback is not motivated to listen, is uncommitted to action, is angry, shocked, upset or disagrees with you.

14 min. 1/2" VHS

This practical video demonstrates how to structure the feedback you give to ensure that it is specific, balanced and timely. This program is aimed at all levels of staff and encourages everyone to take responsibility for giving feedback to others. Ideal viewing for self-directed teams.

19 min. 1/2" VHS

The video shows how newly promoted team leaders learn that giving leadership away is not as easy as it seems. Once accustomed to decision making in teams, we may continue to do so and inadvertently prevent the team from doing its job. Learn how to provide the tools, motivation, and direction team members need to do the work.

Great Workplace Series (The)

2005 DVD 3 Parts

This series is a group of select messages from workplace culture expert Dr. John Izzo. These thought provoking vignettes will challenge all individuals in your organization to create a culture of excellence and to make a bigger difference in the lives of the people they serve. Whether used to start a meeting, performance review, spread a unique message throughout your organization or set the tone of a conference these messages are designed to influence the front line or the executive suite. All individuals need encouragement and reminders to "Make Someone's Day" or to adopt a "100/0" attitude when it comes to their own responsibility within their workplace. There are nine vignettes divided into three DVDs and each one focuses on a different arena of work: Part 1: Personal Success, Part 2: Creating a Healthy Workplace and Part 3: Creating Workplace Excellence. These nine unique lessons will inspire your people to action and assist you in building a workplace culture that attracts, inspires and retains great people.

1990 1/2" VHS
Volume 1 - 76 min.
Volume 2 - 59 min.
Volume 3 - 96 min.

This three-part program offers leadership training. Subjects covered include excellence vice perfection, decision-making, the three most important resources leaders have and how to use them, how to create a sense of urgency in those you lead, empowerment, strategies for moving up in your organization, etc.

105 min. 1987 1/2" VHS

Building your leadership, power, and visibility on the job are dealt with in this video. Some of the topics include: content and ego; selling your ideas; building rapport; power and visibility; conflict and criticism.

15 min. 1995 1/2" VHS

This program looks at the leader as a coach and presents ideas in two major categories: the role of the coach in the organization, and the skills that a leader needs to have in order to be an effective coach. The specific concepts for this program are the following: discerning the role of the coach in an organization; searching out new meanings for the role of a coach; considering the skills needed in the coaching process; relating coaching to leadership; and considering who should coach within the organization, and how they should coach.

57 min. 2007 DVD

This personal development program provides you with the opportunity to: examine your leadership beliefs and consider how to lead more effectively with the help of the four practices of The Fish! Philosophy; test these practices by putting them into action every day; and reflect on how these practices help you make a difference for others, and how to incorporate them more consistently into your leadership. The goal of Leaderfish! is to support leaders who want to elevate others, to lead genuinely, and to leave a legacy of caring, integrity and success.

19 min. 1/2" VHS

Trust and leadership go hand-in-hand. This video shows the three essential behaviors that will help develop and rebuild this precious commodity throughout your organization.

29 min. 1995 1/2" VHS

A loyal customer base is the key to your future success. Join service experts Rick Tate and Gary Heil for a look t how your organization can build that loyalty, one customer at a time. Learn how a variety of successful business have restructured their organizations to revolutionize their service and delight their customers.

26 min. 1/2" VHS

This video show that leadership is not the secret of a charismatic few and that anyone can easily acquire and master five key leadership practices.

11 min. 1/2" VHS

Leadership is the driving force for companies wanting to deliver quality service. A good leader should be looking down the pipeline to see what will be happening in the future to ensure that customer service is consistently delivered. The manager should be doing the day-to-day management of the staff, which includes communication, motivation, debriefing and analyzing. Management should also act in the same manner that they expect everyone else to act. To have quality service, you should have a vision and a direction for the company, you should communicate it, and be consistent.

16 min. 1/2" VHS

Leadership is the capability of getting results from a group of people by motivating and inspiring them to realize their capabilities. They should create an environment where people can perform and respect each other. This video explains what leaders should be doing in times of rapid, ongoing change. They will learn how to let go of the need to control everything, and learn to be an advocate for the group and influence without authority. The leader will be an inspirer, a listener, be sensitive, and will be open to learning from the new generation Xer's and knowledge workers.

42 min. 2001 1/2" VHS

This presentation is a discussion between Peter Drucker and Peter Senge on the importance of learning to lead change for all organizations. Using the principles presented you can help transform your organization into a change leader. Topics discussed are how to - develop systematic methods to look for and anticipate change, focus on and invest in opportunities rather than problems, phase out established products and services, balance change and continuity, motivate and retain top performers and create a mind-set among employees that embraces positive change.

60 min. 2001 1/2" VHS

This program is designed to motivate the audience on improving team performance. Discussed are ways to establish teamwork and leadership discussion points that can be used to address specific teamwork issues. While the program touches on some serious leadership and teamwork details, it also contains some laugh-out-loud humour and some amazing behind-the-scenes astronaut stories.

14 min. 1/2" VHS

The future is going to be drastically different from the past. In this video, you will learn a simple technique for constructing a big picture view of the "near term future". You will learn to ask 5 key questions that will help you to develop a forward view. You will learn to understand what will not be changing, what key trends are emerging, what the key change processes are, what the problems are, and how to keep things moving in the metaphorical pipeline.

1989 1/2" VHS
Volume 1 - 80 min.
Volume 2 - 68 min.
Volume 3 - 96 min.

This video deals with many problems women face as they move up the career ladder. The author deals with problems such as people who don't like being told what to do by women, or who are supportive but don't take women seriously.

30 min. 1998 1/2" VHS

Based on the best-selling book, this video will help both seasoned veterans and those new to management recognize that everyone has the potential to grow, and how people respond positively to anyone who focuses on their potential greatness. Using a dramatic storyline and humour, it teaches managers the five basic principles for managing employees with respect and compassion. It will also encourage managers to think about their roles as coaches, motivators, and leaders. 

28 min. 2006 1/2" VHS & DVD

This program tackles the complexities of effectively managing a multi-age workforce. It also provides insights and strategies that will minimize generational conflict, promote respect, and strengthen communication and collaboration to make any workplace more productive.

28 min. 1997 1/2" VHS

In this program you will clearly see the different phases all paradigms go through. Joel Barker helps you pinpoint the ideal window of opportunity to affect a shift in any paradigm. You will discover how you can use your most aggravating problems as keys to anticipating and shaping your own future. Lean how different personalities in your organization play vital roles in developing new paradigms.

28 min. 1997 1/2" VHS

In this program you will find out how to step outside your boundaries, so you begin to anticipate and manage your organization's future. You will see your organization as a forest of paradigms B divisions, departments and teams that are all deeply invested in their own way of doing things. You will also find out what happens the paradigms shift and the rules are rewritten.

20 min. 1997 1/2" VHS

In this program you will learn how to get people involved and working together to uncover new paradigms. "We're stuck in our paradigm, so what do we do now?" Joel Barker suggests a very simple next step to directly engage people B to get them to work together to look for the next paradigm. You will learn how to form a Paradigm Hunting Team. It is the easiest, most effective, most cost efficient way to get people in your organization involved in discovering the future B one day at a time.

30 min. 1997 1/2" VHS

In this program you will identify the paradigm partners in your organization. The first is the paradigm shifter, who discovers the path to the brand new territory. Next is the paradigm pioneer, who marks the boundaries of the new land. And finally, the paradigm settler, who moves in and puts down roots. You will also learn how these partners react to problems and change.

15 min. 1995 1/2" VHS

Performance feedback. What's it all about? This program deals with the following concepts: uncovering and dealing with how I, as an individual, feel about performance feedback; thinking through the process of how I can best provide feedback to others; developing feedback communication skills; uncovering the difference between performance feedback and performance evaluation; and considering the role of the leader in the feedback process.

14 min. 1/2" VHS

Learn useful advanced skills for dealing with the 5 most common difficult situations encountered when receiving feedback. Discover techniques to use when the person giving you feedback doesn't say anything useful, criticizes you in public, is long-winded, is vague in their feedback or makes a personal attack.

15 min. 1/2" VHS

This video demonstrates basic skills to empower you to get feedback. It shows how to request it, how to ask probing questions to get more detail and how to make sure you can use feedback to improve your job performance.

1/2" VHS

Build an organization that keeps customers coming back for more. Discover why leaders are the key to great customer-service, and how they can liberate the spirit within the organization and give the employees the ability to delight customers.

12 min. 1/2" VHS

Being innovative and creative involves risks. But B are you a risk seeker or a risk avoider? This video explores the difference between the two, as well as the benefits of taking risks in today's business environment. The organization must have a culture that supports risk taking for it to be effective. Risk taking can sometimes involve making mistakes and these have to be accepted by the organization and not be punished.

25 min. 1999 1/2" VHS

With the advent of the 21^st century, many businesses and non-profit organizations are shifting away from traditional autocratic and hierarchical modes of leadership and towards a model that is based on teamwork and community. It seeks to involve others in decision making, is strongly based in ethical and caring behavior, and is attempting to enhance the personal growth of workers, while at the same time improving the caring and quality of the institution. This emerging approach to leadership is called "servant-leadership". Part one presents an historical and conceptual overview of Servant Leadership - how it came to be developed and how it is currently defined. Part two presents an outline of ten characteristics.

27 min. 1998 1/2" VHS

This two-video series looks at how to make the team environment better through creating synergy, and keeping your teams under control and on track.

14 min. 1/2" VHS

Whether you are initiating a project, launching a new enterprise, or developing service or product improvements, you can learn a five-step process for turning ideas into reality. These steps are called IDEAS: Imagine, Decide, Explore reactions, Act on it, and Stay committed. You will also learn when it is the right time to let go of an idea, while admitting it is okay to have failures.

25 min. 1/2" VHS

This is a new video narrated by Dr. Margaret Wheatley. It uses selected clips from the classic video to demonstrate an example of a team clawing its way to success. Dr. Wheatley's narrative highlights five key messages showing parallels between the screen confrontations and the behaviors we see in group-work.

20 min. 1997 1/2" VHS

This video gives real world messages to managers and employees about understanding and working together.

25 min. 1/2" VHS

Self-managing Teams (SMT's) combine the benefits of empowerment with the effectiveness of working in a team. They enable team members to assume responsibility for their own work, leaving managers free for other decisions without getting bogged down in day-to-day technicalities. This video is an effective tool for building and running self-managing teams.

14 min. 1/2" VHS

Empowerment is the assumption that people are adults and can make their own decisions. It is also a sensible way to get people involved at work. But both managers and employees are afraid of empowerment in the workplace. This video reviews the benefits of empowerment and provides practical insights on how to empower employees to achieve bottom line results. And remember, before you can empower someone else B you have to be empowered yourself.